AI Chat Bots For Support and Sales
AI Chat Bots For Support and Sales Course and Templates
Course details
Lectures
12
Level
Beginner
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- Description
- Curriculum
- Reviews
Who Does This Work For?
This course works for any B2B and B2C company looking at deploying an AI Chat Bot for support and sales.
What Is Inside?
This course is divided into two parts: the first covers the theory behind deploying AI chatbots, and the second provides a step-by-step, practical guide to building a fully functional AI chatbot.
What Will The End Result Be?
By the end of this course, you’ll be able to build AI chatbots for both customer support and sales, with the entire course designed to be completed in just one day.
Do you want to be able to build out a complete ‘AI Customer Support and Sales Chat Bot’ in one day?
Foundations of AI Chatbots
- Introduction to AI Chatbots
- Overview of AI Models
- Key Use Cases For Chat Bots
- Chat Bot Workflows
- Choosing The Right Tools
- Data Labeling
Building Your First AI Chatbot
- Designing Chatbot Conversations
- Voice Flow Agent Set Up
- Decision Tree Flow To Make.com
- Customer Support and Zendesk
- Advanced E-Commerce Support Chat Bot
- Calendly Book A Call Link Install
Wanted to set up an AI Chat Bot to handle my customer support without paying a company to do it. Followed the instructions on here and got it done in day. Now approx 80% of my support tickets are done by the bot.
Isaac
Founder
Did this on a Sunday so that I would understand how to build out AI Chat Bots in preparation for a meeting at work. It is fairly straight forward and enabled me to get up to a decent level of knowledge very quickly.
Rob
CTO
Wanted to learn how to set up AI Chat Bots so I can sell them to companies. This gave me a good grounding in how to do it and it only took a day. Very pleased with the result.
Sarah
Dev
Questions And Answers:
Yes if you need anything I am available via email most of the time and at weekends. I want you to succeed so I am willing to be your co-pilot!
Yes the only cost is the course fee. There are no upsells etc.
This course will work with ‘free’ version of various platforms.
This starts at the absolute beginning and works up so it really doesn’t matter what level you are to start with.
This course comes in at under 3 hours.
Yes you will get a business invoice which you can use to write off against any tax bill you may have!
You have life time access and get any updates to the template you buy for free.
Part 1: Foundations of AI Chatbots
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1
1.1 : Introduction to AI ChatbotsAn Introduction to AI chat bots for support and sales.
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2
1.2 : Overview of AI Models
Breakdown of AI models, what they do and how you will use them.
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3
1.3 : Key Use Cases For Chat Bots
Key areas where chat bots can operate.
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4
1.4 : Chat Bot Workflows
How to build out conversational AI workflows.
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5
1.5 : Choosing The Right Tools
Breakdown of the various tools you can use.
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6
1.6 : Data Labeling
To get AI chat bots to 'talk' they need to be trained on labeled data.
Part 2: Building Your First AI Chatbot
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7
2.1 : Designing Chatbot Conversations
How to design your AI conversational flow.
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8
2.2 : Voice Flow Agent Set Up
Step by step how to set up 'Voice Flow' agents. Please check the class notes for all the prompts and knowledge base documents which I use.
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9
2.3 : Decision Tree Flow To Make.com
How to create decision tree flows, store and manipulate variables and then send them to other platforms using Make.com
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10
2.4 : Customer Support and Zendesk
Step by step how to set up a simple support system.
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11
2.4 : Advanced E-Commerce Support Chat Bot
Advanced e-commerce support chat bot set up.
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12
2.5 : Calendly Book A Call Link Install
How to install the 'Calendly' book a call link.
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