What a Claude Project is, why every lesson in this course runs inside one, and the six files it holds about your store: store profile, catalogue, customers, customer voice, policies and brand voice. You set up the Project, add its instructions, and build or export each file, with every gap marked “not known”.
You finish with: a store Project holding store-profile.md, catalogue.csv, customers.csv, voice-raw.md, policies.md and brand-voice.md
No store data of your own yet? Download the Northmill Coffee example-store files below and follow every lesson on them.
Northmill is a UK shop, so the video, SOP and example-store files show these figures in £. Your own will be in your currency.
The store Project created on screen: instructions added, six files uploaded, the store profile and brand voice drafted, and all six files checked.
You finish with: a store Project holding store-profile.md, catalogue.csv, customers.csv, voice-raw.md, policies.md and brand-voice.md
Northmill is a UK shop, so the video shows these figures in £. Your own will be in your currency.
Low-ticket, considered and high-ticket funnels, and the two questions about price and how often a product is bought that put each product in one. You write a funnel map of your whole catalogue that every later lesson reads.
You finish with: funnel-types.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
The three lines of a sales pitch and where every word in them comes from: your customers’ reviews, your policies and your catalogue. You write one pitch for the lead product in each funnel, to use as the headline, the ad hook and the close.
You finish with: sales-pitch.md
Northmill is a UK shop, so the video shows these figures in £. Your own will be in your currency.
The three stages a buyer can arrive at, which page each stage should land on, and which traffic sources and retargeting rules suit each funnel type. You write a traffic plan from your own landing page and referrer reports.
You finish with: traffic-plan.md
Northmill is a UK shop, so the video shows these figures in £. Your own will be in your currency.
The five numbers every funnel runs on, how to work out your break-even return on ad spend from your own margin, and what a customer is worth once margin is in the sum. You calculate them with code, for the store and for each lead product.
You finish with: funnel-numbers.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
Funnel map, sales pitches, traffic plan and funnel numbers, built in one conversation from the catalogue, customer export, reviews and traffic reports.
You finish with: funnel-types.md, sales-pitch.md, traffic-plan.md and funnel-numbers.md
Northmill is a UK shop, so the video and SOPs show these figures in £. Your own will be in your currency.
The seven blocks of a landing page, the order they go in on a phone, and how to fill each one from your sales pitch, policies and reviews, with the full price including delivery shown before the button. You write the page for your lead product.
You finish with: landing-page.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
Where an order bump and an upsell sit in a funnel, the three tests every offer passes, and how to value each one in gross profit rather than revenue. You choose one bump and one upsell for each lead product, each with a reason on file.
You finish with: offer-stack.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
The four funnel events to track, how to put consent before any advertising pixel, and how to build the retargeting audiences your traffic plan named. You write a tracking plan your developer or platform can set up.
You finish with: tracking-plan.md
Northmill is a UK shop, so the video shows these figures in £. Your own will be in your currency.
The three phases of a launch, how to set its budget from your break-even, and how to give buyers a true reason to decide now. You write a launch plan with every fact fixed before day one.
You finish with: launch-plan.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
Landing page, offer stack, tracking plan and launch plan, built in one conversation for the example store's lead low-ticket product.
You finish with: landing-page.md, offer-stack.md, tracking-plan.md and launch-plan.md
Northmill is a UK shop, so the video and SOPs show these figures in £. Your own will be in your currency.
The three ways into a subscription, what each costs in gross profit, and how to choose one from the number of deliveries your subscribers actually keep. You cost all three before choosing one.
You finish with: subscription-offer.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
The six things the rules ask of a subscription funnel, which UK rules apply now and from January 2027, and what applies to customers in the US. You check your subscription terms against each one and list what must change before launch.
You finish with: subscription-terms.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
How to put buy-once and subscribe side by side, the four lines that go beside the button, and every message from sign-up to the second delivery. You write the sign-up page and the first month.
You finish with: subscription-page.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
Which subscriber numbers to count, the warning signs in your own records, one action for each, and how to read churn when you have dozens of subscribers rather than thousands. You write a retention plan to check every four weeks.
You finish with: retention-plan.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
Subscription offer, terms, sign-up page and retention plan, built in one conversation from the example store's customer export and policies.
You finish with: subscription-offer.md, subscription-terms.md, subscription-page.md and retention-plan.md
Northmill is a UK shop, so the video and SOPs show these figures in £. Your own will be in your currency.
The five steps of a high-ticket funnel, what the owner must decide before the first call, and how to count each step when the numbers are small. You map your funnel and list every decision still open.
You finish with: high-ticket-funnel.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
The six blocks of an application page, how to turn each owner decision into one qualifying question, and what the page says when there is no proof yet. You write the page and its questions.
You finish with: application.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
The five parts of a demo, how to prepare an answer for every question a buyer will ask, and how to follow up without inventing a reason to hurry. You write the demo plan and its answer sheet.
You finish with: webinar-plan.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
The five parts of a sales call, how to say no to a buyer the offer does not fit, and the nine sections of a proposal that is ready to sign. You write the call guide and a proposal template with every term decided.
You finish with: sales-call.md
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
High-ticket funnel, application page, demo plan and sales call, built in one conversation for the example store's office package.
You finish with: high-ticket-funnel.md, application.md, webinar-plan.md and sales-call.md
Northmill is a UK shop, so the video and SOPs show these figures in £. Your own will be in your currency.
What the Master Funnel Engine does in five stages, the three funnel blueprints it writes from your sixteen lesson files, and how to read what is ready, what waits and why. You run the engine and get one blueprint to build from or hand to a team or client.
You finish with: funnel-blueprint.md
Northmill is a UK shop, so any figures shown in the video are in £. Your own will be in your currency.
The Master Funnel Engine run on screen for the example store: the lesson files read, the three funnel blueprints assembled, and each one marked ready or waiting, with the reason.
You finish with: funnel-blueprint.md
Northmill is a UK shop, so any figures shown in the video are in £. Your own will be in your currency.
How to find every file a change touches, re-run only those lessons, mark exactly what changed, and update the blueprint without rebuilding it. You make one change and log it.
You finish with: change-log.md and an updated funnel-blueprint.md
Northmill is a UK shop, so any figures shown in the video are in £. Your own will be in your currency.
One change made on screen with the 5.2 prompts: the files it touches found, only those lessons re-run, the blueprint sections updated and the change logged.
You finish with: change-log.md and an updated funnel-blueprint.md
Northmill is a UK shop, so any figures shown in the video are in £. Your own will be in your currency.
Twenty-four standalone prompts for making one part of a funnel whenever you need it, such as a headline, an order bump, an ad or one email, from your own files, with the source of every line shown before you use it. You save the house rules once, then make any part in its own chat.
You finish with: funnels-house-rules.md, plus one checked part per prompt
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.
Prompts from the 5.3 pack run on screen for the example store, one part per chat, each line checked against its source before it is used.
You finish with: funnels-house-rules.md, plus one checked part per prompt
Northmill is a UK shop, so the video and SOP show these figures in £. Your own will be in your currency.